
Internet Service Providers
Low cost.
High speed.
Low-cost internet for you
Some people may find themselves unable to afford the full price of high-speed internet.
For those who qualify, there are programs and packages available to provide high-speed internet at a lower cost. Some internet providers offer their own programs. Others participate in a government program called Lifeline. See below for more information about various types of programs.*
The following internet providers have their own discount programs and are compatible with Sorenson videophones.
INTERNET PROVIDER




COST
STARTING AT
$10.00
PER MONTH
STARTING AT
$9.95
PER MONTH
STARTING AT
$14.99
PER MONTH
STARTING AT
$9.95
PER MONTH
SPEED(S)
Up to 10 Mbps
Up to 15 Mbps
Up to 30 Mbps
Up to 15 Mbps
PROGRAM NAME
Acess
Connect2Complete
Internet Assist
Internet Essentials
GOV’T PARTICIPATION PROGRAM
(See acronym definitions below)
SNAP
(or SSI on California only)
K-12 student in household and NSLP, SNAP, TANF or Public Housing
NSLP, CEP or SSI
(65 or older only)
NSLP, HUD Housing, Medicaid, SNAP and others
AVAILABILITY
Full Service Area
Full Service Area
Full Service Area
Full Service Area
CAN’T BE A CURRENT CUSTOMER
Within last 90 days
Within last 30 days
Within last 90 days
NO OUTSTANDING DEBT TO ISP
Within 1 year
Within 1 year
NO UNRETURNED ISP EQUIPMENT
Program Acronyms
SNAP
Supplemental Nutrition Assistance Program
SSI
Supplement Security Income
NSLP
National School Lunch Program
CEP
Community Education Provision (part of NSLP)
HUD
Housing and Urban Development
TANF
Temporary Assistance for Needy Families
Additional Information
There are many Internet Service Providers (ISPs) throughout the United States. You may already be aware of which ones are in your area. If not, go to the Federal Communications Commission Website and insert your address.
Lifeline
Lifeline is a government program that provides subsidies for low-income families that need phone or internet service.
How lifeline works
If you qualify (qualifications do vary by state)—please check on the Universal Service Administration Website, and choose an ISP in your area that is participating in the Lifeline program and sign up. To see which internet providers in your area participate in this program, click here.
The following are examples of internet providers that participate in the Lifeline program.
$9.25 per month to help pay your internet bill. You must choose assistance for either phone or internet when you sign up—you can’t receive both.

How to qualify
You may qualify for Lifeline assistance if your income is 135% or less of the federal poverty guideline or if someone in your household participates in one of the following federal assistance programs:
- Federal Public Housing Assistance
- Supplemental Security Income (SSI)
- Medicaid
- Veterans Pension and Survivors Benefit Program
- Supplemental Nutrition Assistance Program (SNAP)
You may also qualify if you, or someone in your household, participate in one of the following assistance programs:
- You reside on Tribal lands and you participate in any of the above federal assistance programs; or
- You, or someone in your household, participate in one of the following assistance programs:
- Bureau of Indian Affairs (BIA) General Assistance
- Head Start (only households meeting the income qualifying standard)
- Tribally-administered Temporary Assistance for Needy Families (Tribal TANF)
- Food Distribution Program on Indian Reservations (FDPIR)
* The information shared is current as of August 9, 2019. Programs change frequently.
Please verify information with your chosen ISP before signing up.