Internet Service Providers

Low cost.
High speed.

Low-cost internet for you

Some people may find themselves unable to afford the full price of high-speed internet. 

For those who qualify, there are programs and packages available to provide high-speed internet at a lower cost. Some internet providers offer their own programs. Others participate in a government program called Lifeline. See below for more information about various types of programs.*

The following internet providers have their own discount programs and are compatible with Sorenson videophones.

INTERNET PROVIDER
COST

STARTING AT

$10.00

PER MONTH

STARTING AT

$9.95

PER MONTH

STARTING AT

$14.99

PER MONTH

STARTING AT

$9.95

PER MONTH

SPEED(S)

Up to 10 Mbps

Up to 15 Mbps

Up to 30 Mbps

Up to 15 Mbps

PROGRAM NAME

Acess

Connect2Complete

Internet Assist

Internet Essentials

GOV’T PARTICIPATION PROGRAM

(See acronym definitions below)

SNAP

(or SSI on California only)

K-12 student in household and NSLP, SNAP, TANF or Public Housing

NSLP, CEP or SSI

(65 or older only)

NSLP, HUD Housing, Medicaid, SNAP and others

AVAILABILITY

Full Service Area

Full Service Area

Full Service Area

Full Service Area

CAN’T BE A CURRENT CUSTOMER

Within last 90 days

Within last 30 days

Within last 90 days

NO OUTSTANDING DEBT TO ISP

Within 1 year

Within 1 year

NO UNRETURNED ISP EQUIPMENT

Program Acronyms

SNAP

Supplemental Nutrition Assistance Program

SSI

Supplement Security Income

NSLP

National School Lunch Program

CEP

Community Education Provision (part of NSLP)

HUD

Housing and Urban Development

TANF

Temporary Assistance for Needy Families

Additional Information

There are many Internet Service Providers (ISPs) throughout the United States. You may already be aware of which ones are in your area. If not, go to the Federal Communications Commission Website and insert your address.

Lifeline

Lifeline is a government program that provides subsidies for low-income families that need phone or internet service.

How lifeline works

If you qualify (qualifications do vary by state)—please check on the Universal Service Administration Website, and choose an ISP in your area that is participating in the Lifeline program and sign up. To see which internet providers in your area participate in this program, click here

The following are examples of internet providers that participate in the Lifeline program.

$9.25 per month to help pay your internet bill. You must choose assistance for either phone or internet when you sign up—you can’t receive both.

How to qualify

You may qualify for Lifeline assistance if your income is 135% or less of the federal poverty guideline or if someone in your household participates in one of the following federal assistance programs:

  • Federal Public Housing Assistance
  • Supplemental Security Income (SSI)
  • Medicaid
  • Veterans Pension and Survivors Benefit Program
  • Supplemental Nutrition Assistance Program (SNAP)

You may also qualify if you, or someone in your household, participate in one of the following assistance programs:

  • You reside on Tribal lands and you participate in any of the above federal assistance programs; or
  • You, or someone in your household, participate in one of the following assistance programs:
  • Bureau of Indian Affairs (BIA) General Assistance
  • Head Start (only households meeting the income qualifying standard)
  • Tribally-administered Temporary Assistance for Needy Families (Tribal TANF)
  • Food Distribution Program on Indian Reservations (FDPIR)

* The information shared is current as of August 9, 2019. Programs change frequently.
Please verify information with your chosen ISP before signing up.

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