Press Releases

Company supports audiology students advancing their education 

SALT LAKE CITY – (Nov. 29, 2022) Today, CaptionCall by Sorenson announced the winners of the company’s 2022 Audiology Student Scholarships. These scholarships support the company’s ongoing commitment to providing inclusive communication technologies and services for Deaf, hard-of-hearing, and diverse people. Recipients each received a $3,000 scholarship.

The National Institute on Deafness and Communication Disorders reports more than 48 million Americans experience some form of hearing loss. CaptionCall by Sorenson provides phone captioning service for people with hearing loss who need captions to use the telephone effectively.

“Audiology services remain a critical piece of communication accessibility. We support the education of future hearing health practitioners. As they are the future audiologists who will be serving people experiencing hearing loss, we want to support their formal training,” said CaptionCall by Sorenson’s CEO Jorge Rodriguez. 

Now in its sixth year, the annual scholarships were awarded to eight recipients, who will be attending the following universities:

Breanna Corle          Rush University in Chicago, Illinois

Lauren Joy                University of Memphis in Tennessee

Catrina Liner             Pacific University in Hillsboro, Oregon

Katie Matofsky          Montclair State University in New Jersey 

Celine Minasian       University Colorado Boulder in Colorado

Alexis Remshak       Northwestern University in Evanston, Illinois

Kari Thompson         Washington University School of Medicine in St. Louis, Missouri

Abbie White              University of Arizona in Tucson

In response to the award, second-year Washington University School of Medicine student Kari Thompson said, “Not only do I want to be an audiologist, but also an educator, a team member, a support system, and a resource to my future patients. By awarding me the CaptionCall by Sorenson scholarship, you are helping me to reach my professional goals in the field of audiology.”

CaptionCall by Sorenson scholarship information can be found on the CaptionCall by Sorenson website. To be eligible for the 2023 Audiology Student Scholarship, applicants must be a current undergraduate student planning to pursue full-time graduate studies in audiology or a current graduate student in an audiology program. Applicants must have a minimum grade point average of 3.0 on a scale of 4.0. Scholarship recipients must then be enrolled in a full-time graduate-level course of study in audiology at an accredited school in the United States.

Read in Spanish

About CaptionCall by Sorenson
CaptionCall (www.captioncall.com) is the industry leader in providing captioned-telephone service that is available at no-cost to anyone who has hearing loss and who needs captions to use the phone. While hearing loss affects millions of people, it doesn’t have to limit the quality of their phone conversations. With CaptionCall, it’s easy to communicate confidently with friends, family, and colleagues. All eligible customers receive Red Carpet Service that includes professional installation, product training, and friendly customer support, enabling people everywhere to get more from their phone conversations — and more from life. 

About Sorenson At Sorenson, we believe communication is fundamental to the human experience, which is why our innovative technology and services are accessible, inclusive, and functionally equivalent for Deaf, hard-of-hearing, and diverse communities across the globe. As one of the world’s leading language service providers and the world’s leading provider of communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. Supporting people is what drives Sorenson to, every day, Connect Beyond Words. For more information on how we advance human connection, visit www.sorenson.com or es.sorenson.com.


Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com

Rigorous refresh sets new standard for inclusivity while creating a tapestry of worldwide connections


SALT LAKE CITY – (Nov. 9, 2022) Today, Sign Language Interactions (SLi), a United Kingdom-based,  Sorenson company, announced its transition to a new brand, one that is reflective of the company’s mission, the universal need for human connection, and the network of inclusive communication services offered by Sorenson, the world’s leading provider of language services for Deaf, hard-of-hearing, and diverse people. Uniting Sorenson services and products under one brand provides identity recognition and symbolizes Sorenson’s unwavering commitment to, across all its services, leveraging the power of language to connect and enrich lives. 

Sorenson Chief Marketing Officer (CMO) Camila Casale, a marketing veteran who is overseeing the expansive brand transition, said, “For the rebrand, we engaged Sorenson’s diverse employees and customers – Deaf, hard-of-hearing, and hearing people from all over the world who use different languages. We combined that research with Sorenson’s history and culture of innovation and current plans by Sorenson’s new leadership and ownership for global expansion. And we enlisted the expertise of Indian/Australian-born brand designer Ravi Vasavan, who is Deaf, to create the theory behind the new brand identity as well as the dazzling design. The brand that emerged was an authentic and wonderful representation of what Sorenson is becoming.”

Sorenson’s evolution builds on ground-breaking work over many years by SLi and SignVideo, key contributors to the development and delivery of online video and face-to-face British Sign Language (BSL) and Irish Sign Language (ISL) interpreting across the U.K. SLi’s and SignVideo’s advocacy advanced BSL/English interpreting and led to even greater standards of service delivery and access to communication between Deaf and hearing people. This same dedication remains intact while SLi and SignVideo transition to endorsed brands. SLi is now “SLi by Sorenson” and SignVideo is now “SignVideo by Sorenson.”  

Brand changes will not impact Contact Scotland BSL and 999 BSL, the U.K.’s Emergency Video Relay Service provided by SLi by Sorenson

SLi’s and SignVideo’s previous brands will be retired, and the new Sorenson endorsed brand will begin to appear on SLi’s and SignVideo’s websites and social media. To watch the new Sorenson brand take flight, visit www.sorenson.com


Announcement in ASL

Announcement in BSL

The industry leader in captioning services transitions to a new endorsed brand, CaptionCall by Sorenson


SALT LAKE CITY – (Oct. 25, 2022) CaptionCall has always been part of the Sorenson family, a leader of inclusive communication services for Deaf, hard-of-hearing, and diverse people. As Sorenson expands its technology and services across the globe, CaptionCall, the industry leader in no-cost telephone captioning for people with hearing loss who need captions to use the telephone, launches a campaign to transition to a new endorsed brand, CaptionCall by Sorenson, beginning Oct. 21, 2022.

“Over the years, CaptionCall phones and services have updated and changed, and this is no different. We are still committed to providing the reliable service our customers have come to expect. And we are continuing to cultivate an experience to help you get the most out of CaptionCall by Sorenson,” said Sorenson Chief Marketing Officer Camila Casale. “In the coming months, we will transition to our new endorsed brand with an updated logo, app icon, and improved technology and features.”

The CaptionCall by Sorenson phone displays easy-to-read captions of conversations in real time, for those with hearing loss. The newly endorsed brand will be reflected on CaptionCall by Sorenson phones, software updates, the CaptionCall website, across all social media platforms, and in the re-launch of the CaptionCall by Sorenson customer newsletters.​ As part of the new endorsed brand, consumers and hearing health providers can expect the same level of support and service as before, at no cost for eligible users. Services and features include:

  • Easy-to-use and intuitive interface
  • Dials, rings, and works just like a regular phone
  • Option to turn captions on and off as needed  
  • Speakerphone, custom audio, answering machine, and captioned voice messages included 
  • Bluetooth connectivity
  • Complimentary delivery, installation, training, and support 
  • Captioning that makes it easier to understand phone calls, even if you don’t hear every word 
  • Hearing aid-friendly technology

CaptionCall by Sorenson is part of a federally funded program to benefit people with hearing loss, so this service is only available in the United States. Federal law prohibits anyone but registered users with hearing loss from using internet protocol captioned telephones with the captions turned on. IP Captioned Telephone Service may use a live operator at times, where the operator generates captions of what the other party says. These captions are then sent to your phone. The cost for each minute of captions generated is paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall by Sorenson phone remains property of CaptionCall by Sorenson to provide ongoing support, service, and upgrades. 

About Sorenson

At Sorenson, we believe communication is fundamental to the human experience, which is why our innovative technology and services are accessible, inclusive, and functionally equivalent for Deaf, hard-of-hearing, and diverse communities across the globe. As one of the world’s leading language service providers and the world’s leading provider of communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. Supporting people is what drives Sorenson to, every day, Connect Beyond Words. For more information on how we advance human connection, visit www.sorenson.com or www.es.sorenson.com.

Read recent Sorenson news



Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com 


Sorenson named to list of Best-in-State Employers 2022


SALT LAKE CITY – (Aug. 24, 2022) Today, Sorenson, the global leader in inclusive communication technologies for Deaf, hard-of-hearing, and diverse people, was named to the Forbes America’s Best-in-State Employers 2022 list. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider. 

“This recognition celebrates the dedication and pursuit of excellence by our incredible employees who unitedly support the needs of our diverse communities,” said Sorenson Chief Human Resources Officer Brian Breinholt. “They are passionate and proud to be part of important human interactions that facilitate communication, create connections, and enhance relationships between people. Our employees are the force behind our services. They are also the people who build our inclusive, energizing, and collaborative culture.”

The Best-in-State Employers list is the fourth Forbes list to which Sorenson has been named in 2022. In February, Sorenson was named to Forbes’ list of America’s Best Employers 2022. In April, Sorenson was named to the list of Best Employers for Diversity 2022. And, in July, the company was named a Best Employers for Women 2022

Companies named in America’s Best-in-State Employers 2022 were identified in an independent survey based on a vast sample of approximately 70,000 Americans working for companies with more than 500 employees in the U.S. Across 25 industry sectors, 1,380 employer brands were ranked among the top employers. Sorenson ranked number 23! 

The evaluation was based on direct and indirect recommendations from employees who were asked to rate their willingness to recommend their own employers to friends and family. Employees were also asked to evaluate other employers in their respective industry and state that stood out either positively or negatively.

Sorenson, which employs nearly 10,000 people in the U.S., Puerto Rico, Canada, and the U.K., offers flexible schedules and remote work opportunities. Sorenson is the largest private employer of sign language interpreters and leads the industry in rigorous training and professional development of interpreters, who make up the majority of the company’s workforce.

To view open positions within Sorenson, visit the Sorenson Careers page. 

View this announcement in ASL. Read this announcement in Spanish.

Read recent Sorenson news



Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com 


New services offer meaningful access to information, opportunities, and ongoing success. Sorenson is raising the bar in expectations for higher education DEI, compliance initiatives


SALT LAKE CITY – (Aug. 15, 2022) With a mission to advocate for inclusive communication for Deaf, hard-of-hearing, and diverse communities globally, language services provider Sorenson today announced an expansion of its captioning services for use in higher education. These services will provide participants – students, faculty, and staff with unique visual and linguistic learning styles – with access to critical information that will enable them to learn, contribute, and flourish beyond the campus setting.

Sorenson will now provide on-demand captioning, which will include communication access real time translation (CART) and transcription services. The announcement comes as demand for these services is increasing among colleges and universities that are looking for solutions to drive recruitment, enrollment, engagement, and graduation rates among today’s students and higher education employees. 

“The classroom is an important backdrop for true learning and human understanding. As a leader in innovative communication technology, we are connecting learners and teachers in various settings through the power of language – across signed, spoken, and written communication,” said Sorenson CEO Jorge Rodriguez. “We’re urging colleges and universities to learn more about disability rights. That knowledge will inform them about ways they can enhance the experiences of their students, faculty, and staff. Implementing inclusive communication technologies can bridge languages and cultures, increase learning and understanding, and give participants the opportunity to transform their lives.”

Providing options for sign language interpreting and captioning often fulfills compliance and legal requirements for functionally-equivalent communication for Deaf and hard-of-hearing people while, simultaneously, holds the institution accountable and reduces liability, all while enhancing the educational institutions’ commitment to Diversity, Equity, Inclusion, and Accessibility (DEI +A) initiatives and complying with accommodation laws. 

Sorenson’s newest captioning service includes on-demand and CART services, ideal for higher education and live learning. Captions and transcripts of class accommodate different approaches to learning, support an inclusive learning environment, provide the option to use a live captioning agent with expertise in specialized course topics, and increase comprehension and accuracy of information. 

Since 2011, Sorenson has provided phone captioning – under its CaptionCall brand – for hard-of-hearing people who need captions to use the telephone effectively. In addition, Sorenson, one of the largest private employers of Deaf people in America, is the world’s leader in sign language interpretation and provides on-site, in-person interpreting as well as remote, or over video, sign language interpretation. “Sorenson is a customer-centric company, and we will continually evolve to meet the diverse needs of our diverse communities,” Rodriguez said. “To become a more inclusive world, we need to offer real, accessible, and inclusive technologies.” 


Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com 


SALT LAKE CITY – (July 28, 2022) Sorenson, the global leader in inclusive communication technologies for Deaf, hard-of-hearing, and diverse people, has been named to the Forbes list of Best Employers for Women 2022. This prestigious honor is presented by Forbes and Statista Inc., the statistics portal and industry ranking provider. With a workforce comprised of 73 percent women, Sorenson ranked 75 out of 400 companies awarded. In April, Sorenson was named to the Forbes list of Best Employers for Diversity 2022.

“We are honored to be included in this meaningful list of employers,” said Sorenson Chief Human Resources Officer Brian Breinholt. “This recognition is a testament to the dedication of our employees who support our mission of connecting people through communication and who foster a culture of diversity, equality, and inclusion, one in which employees are valued and supported and grow. This, in turn, empowers them to better serve customers and our communities.”

The Forbes list of The Best Employers for Women was conducted through an independent survey by Statista that included approximately 50,000 people in the U.S. employed at companies with a minimum of 1,000 employees. The sample includes more than 30,000 women.

The evaluation was based on four different criteria: 

1. Direct recommendations – general work topics: Employees were asked to give their opinion on a series of statements surrounding likelihood of recommendation, atmosphere and development, image, working conditions, salary and wage, workplace, and diversity regarding their own employer. 

2. Direct recommendations – topics relevant to women: With a focus on topics generally more relevant for women, women respondents were asked to rate their own employers regarding parental leave, family support, flexibility, discrimination, representation and career, and pay equity.

3. Indirect recommendations: Additionally, participants were given the chance to evaluate other employers in their respective industries that stand out either positively or negatively regarding diversity. Only the recommendations of women were considered.

4. Diversity among top executives and boards: Based on extensive research, an index was built based on the share of women in executive management or board positions. Statista researched this data for each company using publicly available company information.

“At Sorenson, we serve various groups of people who have traditionally been underrepresented and marginalized. For this reason, we value and prioritize Diversity, Equity, and Inclusion (DEI) initiatives. We also understand the importance of Belonging,” said Sorenson Chief Marketing Officer Camila Casale. “We seek to create a robust community within our workforce, one in which all are welcomed, feel valued, and belong. When that exists, unity of purpose and passion is realized and everyone – employees and customers alike – thrive.” 

Sorenson is the largest private employer of sign language interpreters and leads the industry in rigorous training and professional development of interpreters, who make up the majority of the company’s workforce. 

Sorenson offers flexible schedules and remote work opportunities. See open positions within Sorenson on the Sorenson Careers page

View this announcement in ASL. Read this announcement in Spanish.  

About Sorenson 
Sorenson taps the power of language for human relationships to thrive. As one of the world’s leading language services providers and the world’s leading provider of accessible communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. For more information on how we advance human connection, visit www.sorenson.com or es.sorenson.com.


Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com 


SALT LAKE CITY – (July 13, 2022) With a vision of rapidly scaling and delivering accessible communication services to Deaf, hard-of-hearing, and diverse communities worldwide, Sorenson today announced a new relationship with Amazon Web Services (AWS). The collaboration will support Sorenson’s digital transformation from on-premises data centers to AWS. The virtual, automated infrastructure will increase Sorenson’s operational efficiency and enable the leading provider of communication solutions for the Deaf to deliver critical services to new countries and in new languages. 

“Collaboration with AWS, our main provider for cloud-based services, delivers the agility and scalability to empower our expansion and enhances our capacity to innovate for future customer needs,” notes Chief Technology Officer Rick Kreifeldt. 

“Moving to the cloud will result in improved, ease-of-use services for our customers, which is our priority,” Kreifeldt says, adding Sorenson is now leveraging the cloud services to provide sign language interpreting for international customers that are being served from the company’s U.K. office.  

Additional work between AWS and Sorenson includes interpretive services for AWS events provided by Sorenson, including re:Invent, AWS’s flagship conference. This important work ensures the Deaf community is able to join technical conversations and lead digital transformations, and ensures AWS events are inclusive to all. As part of Sorenson’s own digital transformation, AWS will power next generation services and enhance the firm’s technology platforms to enable new and innovative solutions, while helping to drive functional equivalency to better serve the Deaf and hard-of-hearing communities. 

Earlier this year, Sorenson announced The Corporate Consortium Paid Partnership, in collaboration with Amazon, to support the development of sign language interpreters. This pilot is designed to support the development of American Sign Language (ASL) interpreters by working together to provide paid practicum and mentoring experience to current students and new graduates of ASL interpretation programs.

“We’re thrilled to work with Sorenson to create accessibility for the Deaf, hard-of-hearing, and diverse communities worldwide, said Rich Geraffo, Vice President of North America at AWS. “At AWS, we believe that technology should be built in a way that’s inclusive, diverse, and accessible. I’m proud to be working alongside the Sorenson team to innovate new solutions and create meaningful experiences to help this community.” 

“Communication inclusion for everyone in every setting – work, school, medical offices, and beyond, is a basic human right,” notes Jorge Rodriguez, CEO of Sorenson, “We are thrilled to team with Amazon in these endeavors as we continue to advance human connection for all people  – universally – through the power of language and conversation.” 

About Sorenson 
Sorenson taps the power of language for human relationships to thrive. As one of the world’s leading language services providers and the world’s leading provider of accessible communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. For more information on how we advance human connection, visit www.sorenson.com or es.sorenson.com.



Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com

Intelligent design reflects company’s pivot to create a tapestry of worldwide connections  


SALT LAKE CITY – (June 30, 2022) Today, Sorenson unveiled a bold new brand reflective of its current vision, the universal need for human connection, and the network of inclusive communication services the company offers. Sorenson, the world’s leading provider of language services for Deaf and hard-of-hearing people, made the announcement at Clin d’Oeil, the world’s largest celebration of sign language, held throughout Reims. 

“The rebrand involved all of Sorenson’s diverse employees – Deaf, hard-of-hearing, and hearing people from all over the world who use different languages,” said Sorenson Chief Marketing Officer Camila Casale, who led the rigorous rebranding effort to realign with the company’s current direction and with Sorenson’s new leadership and ownership’s plans for global expansion. “The dazzling brand that emerged as a result of employee participation is truly a beautiful representation of the company we are becoming.”

Most companies require six to 12 months to refresh a brand, Casale, a marketing veteran, explained. “Our agile team mobilized to produce this brand in just six weeks!” 

Sorenson enlisted Indian/Australian-born brand designer Ravi Vasavan, who is Deaf, to create the theory behind the new brand identity. Vasavan immersed himself in all things Sorenson – its history and culture, the communities it serves, its innovative and revolutionizing technology, and the company’s leading role in democratizing communication services for Deaf and hard-of-hearing people and underrepresented people worldwide. 

“Globally, there are 7.75 billion people and more than 7,500 languages,” Vasavan said. “Each person with each language is hardwired to connect with others through communication. And Sorenson is the connective layer that creates an infinite and beautiful tapestry of connections around the world. Sorenson provides the platform to communicate ideas and emotions beyond words.” 

Vasavan explained that the new brand underpins one of Sorenson’s core principles: Connection. The new tagline – “Connect Beyond Words.” – taps into the global desire of connecting beyond languages. “The brand symbol is a visual ‘shorthand’ for Sorenson. The typeface is Stabil Grotesk. The color palette is an extension of Sorenson’s brand history. Meld all of these elements and the brand is bold, distinctive, powerful,” he said.

Sorenson Vice President of Branding Ryan Commerson, who is Deaf, explained that voting for the color palette of the brand was submitted to Sorenson’s 10,000-plus employees and resulted in  a very high response rate, which was “a testament to employees’ passion for our vision,” Commerson said.

Vasavan indicated the winning color design honors the past, present, and future of Sorenson with a blend of Sorenson’s blue and the colors of its business lines – CaptionCall and Sign Language Interactions’ – layered together. “The supporting colors are a balanced approach of connective warmth and cool confidence,” he said. 

Sorenson’s previous brand will be retired and the new brand will begin to appear on Sorenson’s website and social media, although the full transition of the brand will occur in coming months and will be incorporated into event and additional marketing materials. 

ASL Announcement



BSL Announcement



International Sign Announcement



Visit www.sorenson.com to watch the Sorenson brand take flight. 

Washington, D.C., June 8, 2022 – Gallaudet University and Sorenson announced today a new strategic partnership that aims, through a series of progressive initiatives, to inspire and facilitate collaboration between people who are Deaf as well as the prospective government, education, and Fortune 500/1000 companies who engage them. The short- and long-term goals of this partnership support a universal understanding of Deaf culture and the unique, diverse insights and experiences Deaf and hard of hearing people add to organizations – and to the world.

The partnership begins with an endowment gift from Sorenson that will support the growth of the Center for Black Deaf Studies, founded and directed by the renowned Black Deaf scholar, Dr. Carolyn D. McCaskill. The $3 million endowment will honor Kenneth Miller, a Black Deaf man who, as a child, attended a segregated school on the Gallaudet campus until his mother, Louise B. Miller, filed suit against the District of Columbia Board of Education to force integration of Black Deaf and White Deaf children. This case, unheralded at the time, today is widely considered to be a precursor to the 1954 Supreme Court decision in Brown v. Board of Education of Topeka.

This strategic partnership will feature an Accelerate Inclusive Excellence Symposium at Gallaudet on September 23, 2022, the International Day of Sign Languages. Gallaudet and Sorenson also will collaborate on additional strategic initiatives that will drive significant impact with a diversity focus, as well as job and career opportunities.

Gallaudet University President Roberta J. Cordano praised Sorenson’s commitment to education, innovation, health care, and community, and commended Sorenson’s ongoing efforts to improve the lives of people from every walk of life. “Sorenson Communications has long supported Gallaudet University, and we could not be more grateful. It is heartwarming for the entire Gallaudet community to experience first-hand that kindness and generosity prevail, and that we can all work together to make people and places better than we found them. We are especially pleased that Sorenson has chosen to support our Center for Black Deaf Studies, which, in just two years, has become a vibrant hub for education, research, and support for our Black Deaf students and the greater community.”

“We are thrilled to be partnering with Gallaudet. Sorenson’s focus on advancing human connection between Deaf and hearing people and our commitment to equal communication access, diversity, and inclusion aligns with the overall purpose of this partnership,” said Sorenson Chief Executive Officer Jorge Rodriguez. “Through collaborative discussions with key professionals and industry thought leaders, we intend to demonstrate how integrating these values is mutually beneficial for everyone – students, employees, customers, suppliers, philanthropic supporters, and partners. We are fully invested in training the Deaf leaders of tomorrow.”

Dr. Carolyn D. McCaskill, Founding Director of the Center for Black Deaf Studies and professor of Deaf Studies, and Dr. Elizabeth A. Moore, Interim Chief Diversity Officer and professor of Social Work, are leading the creation of the Louise B. Miller Pathways and Gardens: A Legacy to Black Deaf Children, which honors the students and teachers of Kendall School Division II, a segregated school program of the early 1950s. Drs. McCaskill and Moore expressed their appreciation of the Sorenson donation, noting the company’s long-standing support of Gallaudet University 

About Gallaudet University
Gallaudet University, federally chartered in 1864, is a bilingual, diverse, multicultural institution of higher education that ensures the intellectual and professional advancement of Deaf, hard of hearing and Deafblind individuals through American Sign Language and English. The university enrolls over 1,600 students in more than 40 undergraduate majors and many master’s and doctoral programs. It also conducts research in various fields, including accessible technology, Deaf history and culture, Black Deaf history and culture, brain imaging, educational neuroscience, education, linguistics, and psychology. For more information, visit www.gallaudet.edu.

About Sorenson Communications

Sorenson Communications taps the power of language for human relationships to thrive. As one of the world’s leading language services providers and the world’s leading provider of accessible communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. For more information on how Sorenson advances human connection, visit www.sorenson.com or es.sorenson.com.

Media Contacts

Robert Weinstock
Director of Public and Media Relations
Gallaudet University
202-250-2411
robert.weinstock@gallaudet.edu

Ann Bardsley
Director of Public Relations
Sorenson
801-287-9400
abardsley@sorenson.com

Deaf community celebrates a win for inclusive communication

SALT LAKE CITY – (May 19, 2022) Every day, the Xbox team streams on the channel on Twitch, the latest and greatest titles from the world of Xbox. Now, in partnership with Sorenson, the world’s leading provider of inclusive communication services for Deaf and hard-of-hearing people, Xbox has launched a new channel – Xbox ASL – that features American Sign Language (ASL) interpretation for original livestreams.

The partnership delivers gaming to a larger audience as well as first-looks, specific tips, interviews, and strategies to Deaf gamers – in their natural language – to support their gaming craft and winning! For Xbox, it’s an opportunity to spotlight classic and indie games that never received captioning .

“Gaming with Twitch is a very communal experience for fans and gamers as celebrities. With ASL interpretation, Deaf gamers can join and fully participate in that community,” notes Lance Pickett, Sorenson Chief Relationship Officer, who is Deaf. “Seeing ourselves in all aspects of life and across all industries gives us equal grounds to compete!”

The announcement comes on  Global Accessibility Awareness Day, dedicated to learning about digital access and the inclusion and support of people with disabilities. And now, for Deaf gamers, digital accessibility support in gaming includes ASL.

Currently, the ASL Xbox channel provides sign language interpretation for approximately 25 hours of livestreams each week.

“As a company known for revolutionizing communication access via technology, we offer huge kudos to Xbox. Gaming is an open community, and we are proud to partner with any opportunity that provides Deaf gamers with improved experiences through direct engagement and ASL accessibility. We urge others within and beyond the industry to follow,” said Jorge Rodriguez, CEO of Sorenson, which interprets more than 140 million conversations each year and remains the industry leader in accessible communications, services, and technology for Deaf and hard-of-hearing communities throughout the U.S., U.K., and Canada. Sorenson services include ASL interpretation for Teams, events, livestream, and Video on Demand needs.

“We are excited to partner with Sorenson and bring the power of play to even more people with the new Xbox ASL Twitch channel,” shared Anita Mortaloni, Director of Accessibility at Xbox. “At Xbox, we understand the importance of continuing to innovate when it comes to accessibility, and this partnership with Sorenson is another step toward ensuring everyone can experience the joys and connection of gaming.”

About Sorenson 
Sorenson taps the power of language for human relationships to thrive. As one of the world’s leading language services providers and the world’s leading provider of accessible communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. For more information on how we advance human connection, visit www.sorenson.com or es.sorenson.com.

Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com

Press Contact
Gaming for Everyone, for Xbox
gamingforeveryone@assemblyinc.com

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

Sorenson and Canary Speech Forge Strategic Partnership 

SALT LAKE CITY – (May 17, 2022) Sorenson, the company that revolutionized communication between Deaf, hearing, and hard-of-hearing people, today announced a key strategic partnership and investment in Canary Speech, the company that uses digital biomarkers to analyze consumers’ vocal information to explain or predict energy levels and health-related outcomes. 

Both Sorenson and Canary Speech create value-oriented, next-generation language and speech technology. The companies intend to use artificial intelligence (AI) and machine learning (ML) to leverage their unique strengths and connections to their respective communities to create new synergies. 

“We create highly reliable, large-scale audio and video streaming systems that connect people and help relationships thrive,” notes Sorenson Chief Technology Officer Rick Kreinfeldt. “And Canary creates cutting-edge speech analysis technology. Our combined expertise has implications to change the way diagnoses are made and the potential to be incredibly valuable for telemedicine providers, clinicians, and solution partners.” 

With Canary’s patented technology, health can be monitored in a fast, non-invasive, and accurate way. The technology has the potential to track the presence and severity of a variety of targeted diseases, such as anxiety, depression, and cognitive decline. The resulting Vocal Scores can replace subjective measurements with objective, actionable care solutions.

Canary Speech CEO and Co-founder Henry O’Connell says, “We are thrilled to join with language services leader Sorenson to continue our important work of improving our health, one voice at a time. Canary’s new approach captures and measures critical data and has the potential to improve how certain conditions are diagnosed.”

Sorenson CEO Jorge Rodriguez adds, “We’re at the forefront of language technology. We look forward to collaborating with Canary to create new AI-based solutions that combine our natural language technology with Canary’s innovative vocal biomarker work for those who matter most – patients and consumers.”

For more information, visit www.sorenson.com and www.canaryspeech.com.

About Sorenson 
Sorenson taps the power of language for human relationships to thrive. As one of the world’s leading language services providers and the world’s leading provider of accessible communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. For more information on how we advance human connection, https://www.sorenson.com/.

Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com 

About Canary Speech      

Canary Speech is the global leader in the speech digital biomarker industry by achieving real time vocal analysis on as little as 40 seconds of speech using smart devices. Canary Speech is seeking to advance speech and language applications for the hospital, health and wellness, and pharmaceutical markets, the Utah-based company enhances patient care and outcomes by improving quality of care and quality of life with its patented AI speech technology. Canary Speech technology also provides the opportunity to enhance telemedicine and remote medical services. For more information, visit www.canaryspeech.com

SALT LAKE CITY – (May 12, 2022) Today, Sorenson, the world’s leading provider of inclusive communication services for Deaf and hard-of-hearing people, announced a new Spanish language option for ntouch® mobile for iOS® users. This localization feature means users who have their iOS device language set to Spanish will now see ntouch mobile text in Spanish.

“This new option for our Spanish language community is another important step in expanding our accessible communication offerings. We strive to ensure the highest quality of services and products for our customers by creating true functional equivalency,” said Sorenson CEO Jorge Rodriguez. 

To use the Spanish version of ntouch mobile for iOS, users should first download or update the ntouch mobile app on their iPhone or iPad. Users will also need to ensure their device’s default language setting is Spanish in order to see the Spanish text in ntouch mobile. 

The announcement follows Sorenson’s commitment to an expanded presence in Puerto Rico , which includes the hiring of American Sign Language (ASL) and Spanish interpreters on the island. Sorenson processes more than 140 million conversations each year and remains the industry leader in accessible communications, services and technology for Deaf and hard-of-hearing communities throughout the U.S., U.K., and Canada. Sorenson’s sign language interpretation and captioning services help relationships thrive by leveraging the power of language.

“Diversity of language is in Sorenson’s roots, and that diversity remains key to our innovation,” continued Rodriguez. “We are dedicated to providing ubiquitous communications capabilities for Deaf and hard-of-hearing customers and driving sustainable impact across our communities, one conversation at a time.”

About Sorenson 
Sorenson taps the power of language for human relationships to thrive. As one of the world’s leading language services providers and the world’s leading provider of accessible communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. For more information on how we advance human connection, visit www.sorenson.com or www.es.sorenson.com

Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com