Company supports audiology students advancing their education 

SALT LAKE CITY – (Nov. 29, 2022) Today, CaptionCall by Sorenson announced the winners of the company’s 2022 Audiology Student Scholarships. These scholarships support the company’s ongoing commitment to providing inclusive communication technologies and services for Deaf, hard-of-hearing, and diverse people. Recipients each received a $3,000 scholarship.

The National Institute on Deafness and Communication Disorders reports more than 48 million Americans experience some form of hearing loss. CaptionCall by Sorenson provides phone captioning service for people with hearing loss who need captions to use the telephone effectively.

“Audiology services remain a critical piece of communication accessibility. We support the education of future hearing health practitioners. As they are the future audiologists who will be serving people experiencing hearing loss, we want to support their formal training,” said CaptionCall by Sorenson’s CEO Jorge Rodriguez. 

Now in its sixth year, the annual scholarships were awarded to eight recipients, who will be attending the following universities:

Breanna Corle          Rush University in Chicago, Illinois

Lauren Joy                University of Memphis in Tennessee

Catrina Liner             Pacific University in Hillsboro, Oregon

Katie Matofsky          Montclair State University in New Jersey 

Celine Minasian       University Colorado Boulder in Colorado

Alexis Remshak       Northwestern University in Evanston, Illinois

Kari Thompson         Washington University School of Medicine in St. Louis, Missouri

Abbie White              University of Arizona in Tucson

In response to the award, second-year Washington University School of Medicine student Kari Thompson said, “Not only do I want to be an audiologist, but also an educator, a team member, a support system, and a resource to my future patients. By awarding me the CaptionCall by Sorenson scholarship, you are helping me to reach my professional goals in the field of audiology.”

CaptionCall by Sorenson scholarship information can be found on the CaptionCall by Sorenson website. To be eligible for the 2023 Audiology Student Scholarship, applicants must be a current undergraduate student planning to pursue full-time graduate studies in audiology or a current graduate student in an audiology program. Applicants must have a minimum grade point average of 3.0 on a scale of 4.0. Scholarship recipients must then be enrolled in a full-time graduate-level course of study in audiology at an accredited school in the United States.

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About CaptionCall by Sorenson
CaptionCall (www.captioncall.com) is the industry leader in providing captioned-telephone service that is available at no-cost to anyone who has hearing loss and who needs captions to use the phone. While hearing loss affects millions of people, it doesn’t have to limit the quality of their phone conversations. With CaptionCall, it’s easy to communicate confidently with friends, family, and colleagues. All eligible customers receive Red Carpet Service that includes professional installation, product training, and friendly customer support, enabling people everywhere to get more from their phone conversations — and more from life. 

About Sorenson At Sorenson, we believe communication is fundamental to the human experience, which is why our innovative technology and services are accessible, inclusive, and functionally equivalent for Deaf, hard-of-hearing, and diverse communities across the globe. As one of the world’s leading language service providers and the world’s leading provider of communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. Supporting people is what drives Sorenson to, every day, Connect Beyond Words. For more information on how we advance human connection, visit www.sorenson.com or es.sorenson.com.


Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com

Rigorous refresh sets new standard for inclusivity while creating a tapestry of worldwide connections


SALT LAKE CITY – (Nov. 9, 2022) Today, Sign Language Interactions (SLi), a United Kingdom-based,  Sorenson company, announced its transition to a new brand, one that is reflective of the company’s mission, the universal need for human connection, and the network of inclusive communication services offered by Sorenson, the world’s leading provider of language services for Deaf, hard-of-hearing, and diverse people. Uniting Sorenson services and products under one brand provides identity recognition and symbolizes Sorenson’s unwavering commitment to, across all its services, leveraging the power of language to connect and enrich lives. 

Sorenson Chief Marketing Officer (CMO) Camila Casale, a marketing veteran who is overseeing the expansive brand transition, said, “For the rebrand, we engaged Sorenson’s diverse employees and customers – Deaf, hard-of-hearing, and hearing people from all over the world who use different languages. We combined that research with Sorenson’s history and culture of innovation and current plans by Sorenson’s new leadership and ownership for global expansion. And we enlisted the expertise of Indian/Australian-born brand designer Ravi Vasavan, who is Deaf, to create the theory behind the new brand identity as well as the dazzling design. The brand that emerged was an authentic and wonderful representation of what Sorenson is becoming.”

Sorenson’s evolution builds on ground-breaking work over many years by SLi and SignVideo, key contributors to the development and delivery of online video and face-to-face British Sign Language (BSL) and Irish Sign Language (ISL) interpreting across the U.K. SLi’s and SignVideo’s advocacy advanced BSL/English interpreting and led to even greater standards of service delivery and access to communication between Deaf and hearing people. This same dedication remains intact while SLi and SignVideo transition to endorsed brands. SLi is now “SLi by Sorenson” and SignVideo is now “SignVideo by Sorenson.”  

Brand changes will not impact Contact Scotland BSL and 999 BSL, the U.K.’s Emergency Video Relay Service provided by SLi by Sorenson

SLi’s and SignVideo’s previous brands will be retired, and the new Sorenson endorsed brand will begin to appear on SLi’s and SignVideo’s websites and social media. To watch the new Sorenson brand take flight, visit www.sorenson.com


Announcement in ASL

Announcement in BSL

The industry leader in captioning services transitions to a new endorsed brand, CaptionCall by Sorenson


SALT LAKE CITY – (Oct. 25, 2022) CaptionCall has always been part of the Sorenson family, a leader of inclusive communication services for Deaf, hard-of-hearing, and diverse people. As Sorenson expands its technology and services across the globe, CaptionCall, the industry leader in no-cost telephone captioning for people with hearing loss who need captions to use the telephone, launches a campaign to transition to a new endorsed brand, CaptionCall by Sorenson, beginning Oct. 21, 2022.

“Over the years, CaptionCall phones and services have updated and changed, and this is no different. We are still committed to providing the reliable service our customers have come to expect. And we are continuing to cultivate an experience to help you get the most out of CaptionCall by Sorenson,” said Sorenson Chief Marketing Officer Camila Casale. “In the coming months, we will transition to our new endorsed brand with an updated logo, app icon, and improved technology and features.”

The CaptionCall by Sorenson phone displays easy-to-read captions of conversations in real time, for those with hearing loss. The newly endorsed brand will be reflected on CaptionCall by Sorenson phones, software updates, the CaptionCall website, across all social media platforms, and in the re-launch of the CaptionCall by Sorenson customer newsletters.​ As part of the new endorsed brand, consumers and hearing health providers can expect the same level of support and service as before, at no cost for eligible users. Services and features include:

  • Easy-to-use and intuitive interface
  • Dials, rings, and works just like a regular phone
  • Option to turn captions on and off as needed  
  • Speakerphone, custom audio, answering machine, and captioned voice messages included 
  • Bluetooth connectivity
  • Complimentary delivery, installation, training, and support 
  • Captioning that makes it easier to understand phone calls, even if you don’t hear every word 
  • Hearing aid-friendly technology

CaptionCall by Sorenson is part of a federally funded program to benefit people with hearing loss, so this service is only available in the United States. Federal law prohibits anyone but registered users with hearing loss from using internet protocol captioned telephones with the captions turned on. IP Captioned Telephone Service may use a live operator at times, where the operator generates captions of what the other party says. These captions are then sent to your phone. The cost for each minute of captions generated is paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall by Sorenson phone remains property of CaptionCall by Sorenson to provide ongoing support, service, and upgrades. 

About Sorenson

At Sorenson, we believe communication is fundamental to the human experience, which is why our innovative technology and services are accessible, inclusive, and functionally equivalent for Deaf, hard-of-hearing, and diverse communities across the globe. As one of the world’s leading language service providers and the world’s leading provider of communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. Supporting people is what drives Sorenson to, every day, Connect Beyond Words. For more information on how we advance human connection, visit www.sorenson.com or www.es.sorenson.com.

Read recent Sorenson news



Press Contact 
Ann Bardsley 
Director of Public Relations 
Sorenson 801-287-9400 
abardsley@sorenson.com 

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