"Sorenson VRS empowers consumers at the Helen Keller National Center"

July 11, 2007

Another barrier to the isolation of those who are deaf-blind has been overcome through the generosity of Sorenson Communications.

Sorenson Video Relay Service (VRS) is a free service for the deaf and hard-of-hearing community that enables anyone to conduct video relay calls. Using a television screen and a special videophone, deaf callers can use their native language - American Sign Language (ASL) - to contact a Sorenson interpreter, who will then voice their signed message to a hearing recipient. The hearing person's spoken response is then translated into ASL by the interpreter, who signs it to the deaf caller via videophone. Hearing callers may also initiate a call to a deaf person using Sorenson VRS.

Recognizing the need for these services for those who are deaf with low vision, Sorenson graciously donated 13" and 20" televisions, along with Sorenson VP-200 videophones, to the Helen Keller National Center headquarters in Sands Point, NY. These videophones now make it possible for deaf and deaf-blind consumers and staff to reach out to hearing professionals, colleagues, family, friends and the community at large utilizing Sorenson's Video Relay Service (VRS).

Sorenson and HKNC introduced this equipment on a trial basis in HKNC's state-of-the-art Assistive Technology Center. The demand among consumers and staff immediately went "through the roof." The use of this system has grown so much that we currently utilize 33 VP-200 systems throughout the training building and residence to meet the demand of consumers and staff.

The Helen Keller National Center greatly appreciates the on-going support of Sorenson Communications. We look forward to a continued relationship with Sorenson to jointly make a difference in the lives of those who are deaf-blind.

HKNC recently recognized Sorenson's commitment and support to consumers who are deaf-blind at our headquarters in NY. For more information, contact hkncinfo@hknc.org.

From The Helen Keller National Center For Deaf-Blind Youths and Adults. Reprinted with permission. Back to Article List