Contact Us
Customer Care
Questions about applying for our products, porting, moving, updating your address, and other topics? Let us know and we’ll jump right on it! Technical issues placing or receiving calls?
Let’s get them fixed!
Call us
Email us
[email protected] [email protected]
Monday – Friday: 7 AM – 8 PM MT
Saturday – Sunday: 8 AM – 5 PM MT
Holidays: 8 AM – 5 PM MT
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Customer Support
For new service lines, contract renewals, invoicing, and other customer support matters. If you need to update an authorized requestor or invoice recipient, please submit a replacement contact.
Sorenson Hardware Support
For Sorenson-provided captioning hardware support
Monday-Friday, 7:00am – 7:00pm MT
Scheduling Office
For changes or updates to existing scheduled services, available 24/365 through phone, text, or email.
Captioning services:
Interpreting services:
Phone: 800-659-4783
Text: 385-339-0703
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Videophone
Monday – Friday
7:00 AM – 8:00 PM MT
Saturday
8:00 AM – 4:30 PM MT
Sunday
Closed
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