Happy Holidays from Sorenson
December 21, 2020
December 21, 2020
December 15, 2020
See how easy it is to start Wavello after connecting with your friends and family through Sorenson Relay on ntouch!
July 26, 2020
We have come a long way over the years. But the campaign for rights for people with disabilities did not start or end in 1990. Likewise, the civil rights campaign did not start or end in 1964. A lot of advocacy work led up to these historic pieces of legislation, and a lot of work still remains today. Sorenson recognizes the role that Black Deaf Americans have had in both of those campaigns, past and present.
Special Thanks To: Glenn Anderson, Robert Davila, Gerry Gordon Brown, Ernest Hairston, Danayt Gafo, Rydrea Walker
June 22, 2020
Group Call can now have 10 people in the call for twice the fun!
Include more. See more. Group Call now!
Interested in learning all the tips for the new Group Call feature?
Sign up to receive a free, personalized consultation.
June 21, 2020
Whoa, careful with that gas grill! Lighting up Dad’s day – with Sorenson Wavello. Happy Father’s Day!
Interested in learning more about Wavello?
Sign up to receive a free, personalized consultation.
June 17, 2020
Success is measured by the challenges you face, and every journey has its challenges. You can Be Seen during these challenging times! See your teacher one last time – with Sorenson Wavello!
June 16, 2020
It’s Pride Month! We gathered our friends’ videos to show their pride with rainbow flags, hats, shoes and more in full force across the LGBTQ+ community. Join us to celebrate equality.
May 11, 2020
Sorenson is responding to the FCC directive to provide direct-dial access by dialing 988 on your ntouch, which connects callers to the National Suicide Prevention Lifeline. The Lifeline does not belong to Sorenson – rather, Sorenson provides access to it through Sorenson Relay interpreters.
When Deaf callers dial 988 on a Sorenson ntouch® device, they will get confidential access to the Lifeline through Sorenson Relay interpreters. The 988 number is not yet available on a nationwide basis but is available now for Sorenson customers.
The National Suicide Prevention Lifeline can be accessed by calling 1-800-273-8255. For more information about the Lifeline, visit www.suicidepreventionlifeline.org
May 10, 2020
Just because you can’t hug Mom, doesn’t mean you can’t see her. Show Mom you remembered – with Sorenson Wavello.
May 6, 2020
THANK YOU! As you serve the communication needs of our communities, especially during this pandemic, you truly exemplify #SorensonStrong!
April 28, 2020
Sorenson is responding to the FCC directive to provide direct-dial access by dialing 988 on your ntouch, which connects you to the National Suicide Prevention Lifeline. The lifeline does not belong to Sorenson. For more information on the Lifeline, please visit https:/suicidepreventionlifeline.org
*988 dialing is not yet available on a nationwide basis, and is available now only for Sorenson customers.
March 23, 2020
We want to update you about Sorenson’s efforts to keep our community healthy while we continue to provide the same quality service you have come to expect from Sorenson.
We care deeply about the health of our dedicated interpreters who are passionate about providing you with the highest-quality interpreting. In that same committed spirit, we are working to transition some of our employees from our interpreting and call centers to working from home. We are sending those employees equipment packages to enable them to work from home and continue services.
In coming days and weeks, you may notice:
We appreciate the trust you place in us each day. Thank you for your continued support as we all work through this time of change and transition. We are one community. As always, we are committed to ensuring the best quality service possible – 24/7.
March 16, 2020
There has been much concern about the potential spread of coronavirus (COVID-19) and the uncertainty it is causing. One of the guidelines for limiting its impact includes “social distancing” and, when possible, working from home to help protect yourself and others.
If you now are facing that situation – transitioning to working from home – we are here to help you with your needs. We want to make sure you have access to communication so you can work from home. This is our top priority! Our trainers, customer service, and tech support teams are ready to help! Contact customer service at 611 or 801-386-8500 or by sending an email to customer service page or call through VP at 801-386-8500 or telephone 866-756-6729. You can also visit our technical support page or call through VP at 801-287-9403 or via telephone at 866-496-6111.
Health officials recommend you wash your hands often, stay home when you are sick, avoid touching your eyes, nose, and mouth, consider social distancing, and follow established guidelines for healthy practices. We recommend you closely monitor updates from the email@example.com. Additional information is available at www.svrs.com/contact_customer_service.
Your health and safety is critical! Please take all precautions to protect yourself and our community from the spread of COVID-19. You can get information about steps you can take to protect yourself by visiting www.svrs.com or www.facebook.com/SorensonComm/.
We know the current situation is constantly changing. We’re here to support you and our community.
March 13, 2020
Many of us have questions about the current coronavirus (COVID-19) and its potential impact to our daily lives.
Your health and safety are very important to us! Sorenson is doing everything we can to support your wellbeing and that of our employees and our community. We are dedicated to ensuring you continue to have access to quality communication.
During any widespread crisis, staying in touch with family, friends, and colleagues is more important than ever. We want you to know Sorenson is open for business. Our interpreting, tech support, customer service, and other teams are ready to serve you. We are currently suspending previously scheduled Sorenson appointments, but will be in touch to offer alternative ways to meet your needs. For questions, please visit our Support page. You can call customer service through VP at 801-386-8500 or telephone 866-756-6729. You can call technical support through VP at 801-287-9403 or via telephone at 866-496-6111.
Health officials recommend you wash your hands often, stay home when you are sick, avoid touching your eyes, nose, and mouth, consider social distancing, and follow established guidelines for healthy practices. We recommend you closely monitor updates from the U.S. Centers for Disease Control and Prevention, the World Health Organization, and your local public health authorities.
We are closely following the Centers for Disease Control’s (CDC) guidelines and recommendations on steps we can take to help prevent the spread of the virus. We have shared specific instructions with our employees on the importance of hand washing and staying home if they feel sick. In addition, if employees have tested positive for COVID-19, been exposed to someone who has tested positive, or if they are returning from an area of the world identified as posing a coronavirus-related risk, they will be required to self-quarantine for 14 days.
We have implemented a strict travel policy for employees. And, again, to help prevent the spread of the illness, we are following the recommendations of the CDC in regard to participation in large events, meetings, and business gatherings.
Let’s all do our part in keeping each other safe and healthy. We appreciate the opportunity to serve you!
NOTE: Telephone call-in options are only included if the meeting organizer has a Google Workspace account. If your invitation does not have a phone number listed, ask the meeting organizer if they can add it. At this time non-Workspace accounts cannot have phone numbers included.
NOTE: Telephone call-in options are not automatically included in Basic (free) accounts at this time. If your invitation does not have a phone number listed, the conference call may be hosted by a Basic account. Please contact Zoom at firstname.lastname@example.org to explain your situation and that you need a telephone call-in number for an interpreter.