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Sorenson Blog

Check out our articles and find insights into our mission, our services, and the communities we serve.

Beyond Telecommunications Relay Service: Creating Meaningful Accessibility for Deaf and Hard-of-Hearing Communities Which aspects of daily life do you want to have access to? Is it important that you be able to have a career and financial independence? Get an education? Shop? Go out to eat?  For Deaf and hard-of-hearing individuals, effective communication is vital […]

VRI in Healthcare

Video Remote Interpreting (VRI) in Healthcare Juana Poareo Imagine that you’re Deaf and you must go to the emergency room. No sign language interpreter is available, so the staff nurse looks for the video remote interpreting (VRI) equipment to set up, but finding the equipment takes two hours. In the interim, the nurse nearly gives […]

American Sign Language Interpreting Options Providers of sign language interpreting may offer several different solutions, all with different use cases, each with their own benefits. When considering which interpreting solution to choose, it is important to consider these uses and benefits. The major solutions are: On-Site Interpreting Video Remote Interpreting (VRI) Scheduled VRI On-demand VRI […]

How to Promote Inclusion and Equity with Sign Language in Microsoft Teams   Olivia Alvarez Part of building a successful business is creating an environment where employees can thrive. By embracing inclusion and accessibility, employees can do their best work and the entire company benefits. Studies reveal that companies who champion disability-inclusion have 28% higher revenue and […]

Captioned Phones for Seniors Juana Poareo As we age, communication can become a challenge for many of us. While almost one out of every six American adults have some degree of hearing loss, it’s more prevalent with age. More than 30% of people 65 and older sustain hearing loss, while approximately 40% of those 75 […]

Inclusion in Retail: Upgrading the Retail Environment for Deaf Customers Olivia Alvarez Inclusion in retail has gained more attention in recent years, thanks to increased focus on diversity and inclusion. More consumers than ever are shopping based on their personal beliefs and values. A recent Accenture study showed that 29 percent of all shoppers are […]