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System offers trilingual phone services to deaf

October 18, 2007
Jon Coker, The Ranger,

A system called Video Relay Services allows deaf students to communicate with hearing individuals by phone.

Students send a message into a camera, and a trilingual operator interprets the spoken or signed message and relays it to the person on the other side of the phone line.

In 2003, Sorenson Communications created this technology and introduced it to the deaf community.

On Aug. 8, the company announced an agreement with this college to supply the American Sign Language and interpreter training department with free, unlimited access to the Video Relay Services.

"Our partnership with Sorenson Communications provides students with accelerated training and focused experience that will prepare them to move more quickly into these highly skilled, highly valued professional positions," Chair Lauri Metcalf said.

According to a press release from Sorenson, the system will train trilingual interpreters.

Some student users at this college said this technology has the potential to revolutionize the world of communication for the deaf culture.

Rosie Lucio, a certified trilingual interpreter and secretary in the ASL department, said this system of communication is bridging the language and culture gaps between students and people of the community.

To contact the department, call 733-2071, or for more information on Sorenson Communications, call Sarah Compton at 866-403-1376.


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